Refugee and Asylum Support

Here you will find some information on local and national agencies that offer support to refugees and those seeking asylum.
 

West End Refugee Service (WERS)

West End Refugee Service (WERS) is a registered charity that provides support and opportunities to people seeking asylum and refugees on Tyneside. WERS works to bring about positive change to the lives of people whose futures have been irrevocably changed by past events in their home country. 

Address: St Philip's Vicarage, St Philip's Close, Arthurs Hill, NE4 5JE

Tel: 0191 273 7482    

Email: info@wers.org.uk

Website: WERS Website

Services Provided:

  • Face-to-Face drop ins for support with any issues, including: housing, education, health, benefits, education, accessing legal advice.
  • WERS works with local food banks, charities and local communities to provide food parcels, toiletries, nappies and sanitary products, clothes and basic household goods.
  • Financial Support for those experiencing hardship.
  • WERS' Buddying Scheme provides an opportunity for support from a volunteer who you can spend time with socially, show you around the city, you get to know your local area, practice your English, support you to settle and make connections.
  • Skillsmatch is a platform that matches the skills, experiences and interests of people seeking asylum and refugees with a broad range of rewarding volunteering opportunities in the Newcastle area.

North of England Refugee Service (NERS)

NERS is an independent and charitable organisation which exists to meet the needs and promote the interests of asylum seekers and refugees who have arrived or have settled in the North of England.

Address: 2 Friars Street, Newcastle, NE1 4XA

Tel: 0191 245 7301

Email: Newcastle@refugee.org.uk

Website: NERS Website

Services Provided:

  • An Asylum Advice Service which provides advice and support to people throughout all stages of their asylum process -from the pre-asylum application stage, through the time the claim is in process, and if granted refugee status or leave to remain, during the transition into mainstream society.
  • An Integration service, which provides support to those granted refugee status and leave to remain to help them rebuild lives in the UK.
  • Supported housing project, which provides housing to individuals granted leave to remain, who are also vulnerable and in need of further support. The service provides short term housing and appropriate individualised support for up to two years and until clients can move on from supported housing to independent living.
  • Interpreting and translation services provided by NERS' highly trained and experienced interpreters. 

African Community Advice North East (ARCANE)

African Community Advice North East (ACANE) supports African refugees and asylum seekers living in the North East of England.

Address: 1 Raby Cross, Byker, NE6 2FF

Tel: 0191 2658110      

Email: acane2003@hotmail.com

Website: ARCANE Website

Services Provided:

  • advocacy
  • a drop in session
  • information and advice
  • activities and training
  • afterschool club for young people with free access to IT, internet, table football and art & craft. Monday to Friday 3pm to 5pm

The Hub

Address: Westgate Baptist Church, 366 West Road, Newcastle, NE4 6NX

Website: 

Mobile number: 07547 393 191

Newcastle City Council
 
Newcastle City Council have a dedicated team of Local Authority Asylum Seeker Liaison Officers (LAASLOs) who can support you during the asylum process. These officers will support the ‘move on’ process if you are granted refugee status and will offer advice and signposting if you receive a negative decision on your asylum claim. 
 
Migrant Help
 
Migrant Help is a national service providing free, independent advice and guidance to asylum seekers to help make claims for support and give general advice about the asylum process. You will need to contact them to make a claim for asylum support in the first instance, please visit 
 
Tel: 0808 8010 503
 
Services Provided:
  • Asylum Services
  • Human Trafficking and Modern Slavery Support
  • Vulnerable Person Resettlement Scheme
North East Solidarity and Teaching (NEST)
 
North East Solidarity and Teaching (N.E.S.T) is a student-led volunteer project designed to educate, empower and integrate the forced migration community in the North East of England. 
 

Tel: 01912087250

Email: advancement@ncl.ac.uk

Website: NEST Website

Services Provided:

  • Supporting people to build new lives in our region.

  • Providing basic support packages.

  • Teaching English skills.

  • Visiting schools in Newcastle to support children from the asylum-seeking and refugee community with their education.

Peace of Mind 
 
Peace of Mind is a small Refugee led Community organisation based in Gateshead whose aim is to support asylum seekers and refugees integrate into new society and culture.
 
Address: Whitehall Road Methodist Church, Bensham, Gateshead

Tel: 07595300326

Email: Peaceofmind455@gmail.com

Website: Peace of Mind Website

Services Provided:

Peace of Mind offer practical, emotional support and education to asylum seekers and refugee families to promote integration and help with destitution issues faced by this population.

St Cuthbert's Catholic Primary School is part of the Bishop Bewick Catholic Education Trust

A company limited by guarantee registered in England and Wales under company registration number No 7841435.

Registered Office: Fenham Hall Drive, Newcastle upon Tyne, NE4 9YH